Privacy Policy

FLORISTA is committed to protecting your privacy.

What Information We Collect

We may collect the following information when you submit an enquiry or book our services:

• Name
• Email address
• Telephone number
• Wedding or event details
• Venue information

How Your Information Is Used

Your information is used solely for:

• Responding to enquiries
• Preparing proposals and invoices
• Delivering contracted services
• Communicating regarding your booking

We do not sell or share your personal data with third parties for marketing purposes.

Data Storage

Your information may be stored securely via:

• Email (Google Workspace or similar provider)
• Accounting software
• Cloud storage used for business operations

Reasonable steps are taken to ensure your data is protected.

Data Retention

Personal data is retained only for as long as necessary to fulfil contractual obligations and meet legal or tax requirements.

Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data (where legally permitted)

To make a request, please contact:
hello@florista-bath.co.uk

Contact

If you have any questions regarding this policy, please contact:

FLORISTA
hello@florista-bath.co.uk